Track Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email containing your Royal Mail tracking number.

You can use this tracking number to follow your parcel from dispatch through to delivery.

👉 Track your order here:

https://www.royalmail.com/track-your-item#/

📧 Where is my tracking number?

Your tracking details are sent via email once your order has been dispatched.

If you can’t find your tracking email:

  • Check your junk/spam folder
  • Allow up to 24 hours after dispatch for tracking to update

⏱ When will my order arrive?

  • Royal Mail Tracked 48: 2–3 working days
  • Royal Mail Tracked 24: 1–2 working days
  • Special Delivery: Next working day by 1pm

👉 Please note: delivery times are estimates and may vary during busy periods.

❓ Tracking not updating?

Tracking information may take some time to update after dispatch.

If your tracking hasn’t updated after 24–48 hours, please contact us and we’ll be happy to assist.

📍 Need Help?

If you’re having trouble tracking your order, our Customer Care team is here to help.

Please include:

  • Your order number
  • Your full name

👉 This helps us resolve your enquiry quickly.

✅ Our Delivery Promise

  • 📦 Dispatched from our UK warehouse
  • 🚚 Royal Mail tracked delivery on all orders
  • ✅ Secure packaging to protect your items