Delivery Information

We aim to deliver your order quickly, securely and reliably, with full tracking and careful packaging to ensure everything arrives safely.

✅ Dispatch Times

  • Orders placed before 3pm (Monday–Friday) are dispatched the same working day
  • Orders placed after 3pm, at weekends or on bank holidays will be dispatched the next working day

📦 UK Delivery Options

Standard Delivery

Royal Mail Tracked 24

• £3.50 on orders under £30
• FREE on orders £30 and over
• Fully tracked

Express Delivery

Royal Mail Special Delivery Guaranteed by 1pm

• £7.50 on orders under £100
• Next-working day guaranteed service
• Fully tracked
• Signature required on delivery

⏱ Delivery Notes

  • Royal Mail Tracked 24 delivery times are estimates and are not guaranteed
  • A tracking number is provided with every order
  • Please ensure your delivery details are correct before completing checkout

📦 Packaging

All orders are:

  • Securely packaged to help prevent damage
  • Carefully prepared for safe transit
  • Dispatched from our UK warehouse

❓ Need Help?

If you have any questions about your order or delivery, please contact our Customer Care team at support@drpen.co.uk.

We're always happy to help.